Shipping Policy

Effective Date: September 7, 2026

At Prime Pick CO, we aim to process and deliver your orders safely and as quickly as possible. Please read the following shipping information before placing your order.

1. Delivery Across Pakistan

We currently offer delivery across Pakistan.

Orders are delivered through reliable courier services, and the available delivery method may vary depending on your location.

2. Order Processing

Orders are normally processed and prepared for dispatch within 1–2 business days after order confirmation.

Once your order has been dispatched, delivery usually takes approximately 4–7 business days, depending on your location and courier service.

Remote areas may require additional delivery time.

3. Shipping Charges

A standard delivery charge of Rs. 200 may apply to orders, unless a different shipping offer or rate is displayed at checkout.

Any applicable shipping charges will be communicated during the ordering process.

4. Cash on Delivery

Cash on Delivery (COD) is available for eligible orders across Pakistan.

You may be contacted by our team or courier to confirm your order and delivery details.

Please ensure that your phone number is active and that someone is available to receive the order.

5. Tracking Your Order

Where tracking information is available, it may be provided after your order has been dispatched.

Tracking allows you to follow the progress of your shipment through the applicable courier service. Shopify also supports customer tracking when a valid tracking number is added to an order.

6. Delivery Delays

We always aim to deliver within the estimated timeframe, but delays can occasionally occur due to:

• Courier service delays

• Weather conditions

• Public holidays

• Remote or difficult-to-reach locations

• Incorrect or incomplete delivery information

• Other circumstances outside our control

Delivery estimates are therefore not guaranteed dates.

7. Incorrect Delivery Information

Customers are responsible for providing a correct name, phone number, and complete delivery address.

Prime Pick CO is not responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.

8. Failed or Missed Delivery

If the courier is unable to deliver your order because the customer is unavailable, the address is incorrect, or the delivery cannot be completed, the courier may attempt delivery again according to its procedures.

For COD orders, repeated refusal or non-acceptance of orders may affect eligibility for future COD purchases.

9. Damaged Packages

If your package appears seriously damaged when delivered, please contact Prime Pick CO as soon as possible and provide clear photographs or videos of the package and product.

Any product-related claim will be handled according to our Return & Refund Policy.

10. Contact Us

If you have any questions regarding your shipment or delivery, please contact Prime Pick CO through the contact information provided on our website.

Please keep your order number available so we can assist you more efficiently.

Our Commitment

We work to provide fast, secure, and reliable delivery across Pakistan while keeping our customers informed throughout the order process.

Thank you for choosing Prime Pick CO.